Complaint 6504962 Higher Education Student Assistance Authority

Explained

Company: Higher Education Student Assistance Authority
Product: Debt collection · Federal student loan debt
Issue: Attempts to collect debt not owed
Detail: Debt was paid
From: Pennsylvania 19111
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Jan 30, 2023Complaint received
Jan 30, 2023Sent to Higher Education Student Assistance Authority
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Higher Education Student Assistance Authority complaints about attempts to collect debt not owed

Received	About	Issue	State	Answer	On time
Apr 22, 2025	Debt collection	Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed	NJ	Explained	Yes
Jun 3, 2020	Debt collection	Attempts to collect debt not owedDebt was paid	NJ	Explained	Yes
Mar 5, 2019	Debt collection	Attempts to collect debt not owedDebt is not yours	CA	Explained	Yes
Aug 6, 2017	Debt collection	Attempts to collect debt not owedDebt was paid	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works