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Case file

Credit cards

Complaint 6594100 Commerce Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Ohio 45373
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 21, 2023Complaint received
  2. Feb 21, 2023Sent to Commerce Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Sep 15, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
May 22, 2026Credit cardsTrouble using your cardCan't use card to make purchasesKSExplainedYes
Dec 6, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNCExplainedYes
Jun 21, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitWVExplainedNo
Jul 3, 2023Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Sep 9, 2022Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Jan 25, 2019Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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