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Student loans

Complaint 6612625 Brockelbank

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 11742
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 24, 2023Complaint received
  2. Feb 24, 2023Sent to Brockelbank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Brockelbank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 11, 2023Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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