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Student loans

Complaint 6962792 Brockelbank

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Georgia 31313
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 11, 2023Complaint received
  2. May 11, 2023Sent to Brockelbank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Brockelbank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes

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