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Mortgages

Complaint 6872688 Volunteer Mortgage Loan Servicing

Explained
Product
Mortgage · Conventional home mortgage
From
Tennessee 37814
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 21, 2023Complaint received
  2. Apr 21, 2023Sent to Volunteer Mortgage Loan Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Volunteer Mortgage Loan Servicing complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Oct 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedNo
Sep 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedNo
Aug 31, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedNo
Apr 24, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedYes
Sep 29, 2024MortgagesStruggling to pay mortgageForeclosureTNExplainedYes
Jan 8, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Jul 11, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Feb 12, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Jun 22, 2021MortgagesStruggling to pay mortgageTNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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