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Complaint log

Volunteer Mortgage Loan Servicing complaint log

The newest complaints about Volunteer Mortgage Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedNo
Oct 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedNo
Sep 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedNo
Aug 31, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedNo
Aug 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectTNExplainedYes
Apr 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes
Feb 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedNo
Jan 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Jan 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedNo
Sep 4, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTNExplainedYes
Sep 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
May 9, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
May 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Apr 24, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedYes
Feb 5, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Sep 29, 2024MortgagesStruggling to pay mortgageForeclosureTNExplainedYes
Jun 11, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysALExplainedYes
May 23, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Mar 18, 2024MortgagesTrouble during payment processFees chargedTNExplainedYes
Jan 8, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Sep 18, 2023MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 6, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTNExplainedYes
Jul 16, 2023Debt relief & credit repairConfusing or missing disclosuresTNExplainedYes
Jul 11, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Apr 21, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Apr 5, 2023MortgagesTrouble during payment processTNExplainedYes
Feb 23, 2023MortgagesTrouble during payment processTNExplainedYes
Feb 12, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Feb 7, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTNExplainedYes
Feb 6, 2023MortgagesTrouble during payment processTNExplainedYes
Jan 3, 2023MortgagesTrouble during payment processTNExplainedYes
Jul 20, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Jun 7, 2022MortgagesTrouble during payment processTNExplainedYes
Mar 12, 2022MortgagesTrouble during payment processTNExplainedYes
Nov 1, 2021MortgagesTrouble during payment processTNExplainedYes
Jun 22, 2021MortgagesStruggling to pay mortgageTNExplainedNo
Mar 11, 2021MortgagesIncorrect information on your reportAccount status incorrectTNExplainedYes
Feb 27, 2021MortgagesTrouble during payment processTNExplainedYes
Dec 29, 2020MortgagesTrouble during payment processTNExplainedNo
Dec 8, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Nov 4, 2020MortgagesIncorrect information on your reportAccount information incorrectTNExplainedYes
Oct 7, 2020Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedNo
Aug 31, 2020MortgagesIncorrect information on your reportOld information reappears or never goes awayTNExplainedNo
Jul 11, 2020MortgagesStruggling to pay mortgageTNExplainedYes
Jun 3, 2020MortgagesTrouble during payment processTNExplainedYes
May 15, 2020Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Mar 15, 2020MortgagesTrouble during payment processTNExplainedYes
Feb 12, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Feb 11, 2020MortgagesTrouble during payment processTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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