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Complaint 6975757 CarMax

Explained
Company
CarMax
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with customer service
From
California 94544
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 14, 2023Complaint received
  2. Jun 13, 2023Sent to CarMax (30 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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