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Mortgages

Complaint 6985331 Cis Direct Lending

Fixed
Product
Mortgage · VA mortgage
From
Virginia 23320
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 16, 2023Complaint received
  2. Jun 20, 2023Sent to Cis Direct Lending (35 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Cis Direct Lending complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Dec 8, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Mar 14, 2018MortgagesTrouble during payment processSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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