Mortgage company · complaint record
Cis Direct Lending complaints
Consumers have filed 21 complaints about Cis Direct Lending since 2012, none in the last 12 months. It answered 76.2% on time and closed 14% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 0
- Answered on time
- 76.2%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since May 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 8, 2023
Cis Direct Lending complaints by month
The busiest month was July 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cis Direct Lending answered all time
- Closed with non-monetary relief314.3%
- Closed with explanation1885.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cis Direct Lending complaints are about
Top Cis Direct Lending problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 3
- Didn't receive notice of right to dispute 1
Where Cis Direct Lending complaints come from
Most complaints: Alabama (5), California (3), Florida (2), North Carolina (2), South Carolina (2).
Cis Direct Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cis Direct LendingMortgages | - | 0 | - |
Compare side by side: Cis Direct Lending vs Midwest Loan Services · Cis Direct Lending vs Truhome Solutions · Cis Direct Lending vs NEXA Mortgage · Cis Direct Lending vs Hilltop
What people say about Cis Direct Lending
All experiencesNo experiences with Cis Direct Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cis Direct Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 16, 2023 | Mortgages | Trouble during payment process | Fixed |
| May 1, 2021 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 6, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 11, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 16, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 14, 2018 | Mortgages | Trouble during payment process | Explained |
| Mar 7, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 11, 2018 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Cis Direct Lending
How many complaints does Cis Direct Lending have?
Cis Direct Lending has 21 complaints on record since May 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Cis Direct Lending respond to complaints?
Yes. Cis Direct Lending answered 76.2% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cis Direct Lending?
The most common problems are written notification about debt (4), struggling to pay mortgage (4), loan modification,collection,foreclosure (3).
Is Cis Direct Lending legit?
Cis Direct Lending is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cis Direct Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cis Direct Lending?
Complain to Cis Direct Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cis Direct Lending complaints come from?
Most come from Alabama (5), California (3), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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