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Prepaid & gift cards

Complaint 7253184 Fold

Explained
Company
Fold
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
South Carolina 29708
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 14, 2023Complaint received
  2. Jul 14, 2023Sent to Fold
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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