Complaint log
Fold complaint log
The newest complaints about Fold, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 5, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Apr 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 4, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jan 21, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 14, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Dec 11, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Nov 29, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Nov 28, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 13, 2025 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Oct 10, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 3, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 15, 2025 | Crypto | Other transaction problem | Explained |
| Feb 8, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 6, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Apr 30, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Nov 7, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 3, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Jul 14, 2023 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jun 27, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 25, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Feb 10, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 31, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Dec 30, 2022 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Apr 7, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works