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Mortgages

Complaint 7310324 Community Financial System

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
New York 14510
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 26, 2023Complaint received
  2. Aug 15, 2023Sent to Community Financial System (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Nov 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Aug 12, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processVTExplainedYes
Dec 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedYes
Sep 29, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Aug 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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