Case file
Credit cards
Complaint 7325213 Netspend
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2023Complaint received
- Jul 30, 2023Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 10, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | OH | Explained | Yes |
| Aug 21, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Dec 5, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Aug 8, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NH | Explained | No |
| Jun 14, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TN | Explained | Yes |
| May 23, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IA | Explained | No |
| Apr 12, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MI | Explained | Yes |
| Dec 29, 2023 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MI | Explained | Yes |
| Sep 22, 2023 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Jul 27, 2023 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
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