Case file
Crypto
Complaint 7385560 USAA
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 11, 2023Complaint received
- Aug 11, 2023Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 28, 2026 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| Sep 29, 2025 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Aug 1, 2025 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| Jan 17, 2025 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Dec 10, 2024 | Crypto | Other service problem | CA | Explained | Yes |
| Jun 7, 2024 | Money transfers & apps | Other service problem | CA | Explained | Yes |
| Jul 1, 2023 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Apr 4, 2022 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Sep 12, 2021 | Money transfers & apps | Other service problem | AL | Explained | Yes |
| Jul 30, 2020 | Money transfers & apps | Other service problem | WA | Explained | Yes |
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