Complaint 7392976 Extra

Explained

Company: Extra
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a credit reporting company's investigation into an existing problem
Detail: Their investigation did not fix an error on your report
From: Florida 34744
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company disputes the facts presented in the complaint

Aug 13, 2023Complaint received
Oct 3, 2023Sent to Extra (51 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about problem with a credit reporting company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Aug 7, 2023	Credit reporting	Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report	MI	Explained	Yes
Dec 3, 2022	Credit reporting	Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report	NM	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works