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Case file

Credit reporting

Complaint 7521804 Financial Accounts Service Team

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Information belongs to someone else
From
Kentucky 40503
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 8, 2023Complaint received
  2. Sep 8, 2023Sent to Financial Accounts Service Team
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Financial Accounts Service Team complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Jun 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
May 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedNo
Feb 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Feb 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectOKExplainedNo
Feb 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedNo
Jan 5, 2025Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedNo
Mar 22, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Dec 20, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseKYExplainedYes
Mar 17, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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