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Mortgages

Complaint 7584288 Franklin Credit Management

Explained
Product
Mortgage · Conventional home mortgage
Detail
Loan sold or transferred to another company
From
Puerto Rico 00983
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 21, 2023Complaint received
  2. Sep 22, 2023Sent to Franklin Credit Management (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Franklin Credit Management complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 25, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Nov 3, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Oct 3, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Sep 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Sep 16, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
Sep 16, 2025MortgagesTrouble during payment processPayment processMNExplainedYes
Jul 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKYExplainedNo
Nov 6, 2024MortgagesTrouble during payment processLien releaseMIExplainedYes
Aug 6, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jul 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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