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Money transfers & apps

Complaint 7608920 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
South Carolina 29708
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Sep 26, 2023Complaint received
  2. Sep 26, 2023Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2026Money transfers & appsLost or stolen money orderMAExplainedYes
Mar 9, 2026Money transfers & appsLost or stolen money orderTXExplainedYes
Jan 29, 2026Money transfers & appsLost or stolen money orderAKExplainedYes
Nov 26, 2025Money transfers & appsLost or stolen money orderFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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