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Prepaid & gift cards

Complaint 7618850 Extra

Explained
Company
Extra
Product
Prepaid card · General-purpose prepaid card
From
Maryland 20603
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Oct 2, 2023Complaint received
  2. Oct 3, 2023Sent to Extra (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 31, 2023Debt relief & credit repairUnexpected or other feesCAExplainedYes
Mar 22, 2023Debt relief & credit repairUnexpected or other feesTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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