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Debt relief & credit repair

Complaint 7672933 Direct Account Management

Explained
Product
Debt or credit management · Student loan debt relief
From
Massachusetts 02066
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Oct 10, 2023Complaint received
  2. Oct 10, 2023Sent to Direct Account Management
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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