Complaint log
Direct Account Management complaint log
The newest complaints about Direct Account Management, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 10, 2023 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Oct 28, 2022 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Mar 18, 2022 | Student loans | Getting a loanFraudulent loan | Explained |
| Dec 17, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| May 5, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 5, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 27, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 23, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 9, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works