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Case file

Prepaid & gift cards

Complaint 7898575 True Link Financial

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble using the card to spend money in a store or online
From
New York 10023
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 24, 2023Complaint received
  2. Nov 24, 2023Sent to True Link Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More True Link Financial complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardPAExplainedYes
Nov 18, 2024Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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