Complaint 7922531 Sunrise Credit Services

Explained

Company: Sunrise Credit Services
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Don't agree with the fees charged
From: New York 10310
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Nov 29, 2023Complaint received
Nov 29, 2023Sent to Sunrise Credit Services
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sunrise Credit Services complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Apr 22, 2025	Student loans	Dealing with your lender or servicerProblem with customer service	NJ	Explained	Yes
Jul 19, 2022	Student loans	Dealing with your lender or servicerReceived bad information about your loan	PA	Explained	Yes
Mar 24, 2021	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	AZ	Explained	Yes
Mar 19, 2019	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	GA	Explained	Yes
Apr 13, 2018	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works