Debt collector · complaint record
Sunrise Credit Services complaints
Filed under SUNRISE CREDIT SERVICES, INC
Consumers have filed 7,419 complaints about Sunrise Credit Services since 2013, 2,629 of them in the last 12 months (+46% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 20th most complained-about of 1,963 debt collectors this year.
Average response record. How it works
- Complaints on record
- 7,419
- Last 12 months
- 2,629
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 141
- Rank
- #20 of 1,963
Since August 2013
+46% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
Sunrise Credit Services complaints by month
The busiest month was March 2026 (271 complaints). Complaints in the last 12 months are up 46% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sunrise Credit Services answered last 12 months
- Closed with explanation2,629100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+46% vs last year
What Sunrise Credit Services complaints are about
Top Sunrise Credit Services problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 1,773
- Debt was result of identity theft 891
- Debt was paid 337
- Debt was already discharged in bankruptcy and is no longer owed 41
Where Sunrise Credit Services complaints come from
Most complaints: Texas (1,040), Florida (769), California (584), Georgia (506), New York (462).
Sunrise Credit Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Radius Global SolutionsDebt collection | 91 | 3,169 | A |
| 2 | Aldous & AssociatesDebt collection | 43 | 3,165 | D |
| 3 | TrueAccordDebt collection | 47 | 3,033 | D |
| 4 | Harris & HarrisDebt collection | 71 | 2,862 | B |
| 5 | T.S. HoldingsDebt collection | 91 | 2,748 | A |
| 6 | Columbia Debt Recovery (Genesis)Debt collection | 66 | 2,728 | B |
| 7 | Sunrise Credit ServicesDebt collection | 50 | 2,629 | C |
| 8 | Credit ControlDebt collection | 46 | 2,336 | D |
Compare side by side: Sunrise Credit Services vs Radius Global Solutions · Sunrise Credit Services vs Aldous & Associates · Sunrise Credit Services vs TrueAccord · Sunrise Credit Services vs Harris & Harris
What people say about Sunrise Credit Services
All experiencesNo experiences with Sunrise Credit Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sunrise Credit Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 10, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Sunrise Credit Services
How many complaints does Sunrise Credit Services have?
Sunrise Credit Services has 7,419 complaints on record since August 2013, including 2,629 in the last 12 months and 141 in the last 30 days. That makes it number 64 of every company by complaints this year.
Does Sunrise Credit Services respond to complaints?
Yes. Sunrise Credit Services answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Sunrise Credit Services?
The most common problems are attempts to collect debt not owed (3,042), written notification about debt (1,027), took or threatened to take negative or legal action (698).
Is Sunrise Credit Services legit?
Sunrise Credit Services is a real company with a public complaint record: consumers have complained about it 7,419 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sunrise Credit Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Sunrise Credit Services going up or down?
Up. There were 2,629 complaints in the last 12 months against 1,798 in the 12 before (+46%). See every month.
How do I file a complaint against Sunrise Credit Services?
Complain to Sunrise Credit Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sunrise Credit Services complaints come from?
Most come from Texas (1,040), Florida (769), California (584). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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