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Debt relief & credit repair

Complaint 8011707 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Florida 33185
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 16, 2023Complaint received
  2. Dec 20, 2023Sent to Mr. Cooper (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Nov 14, 2024Debt relief & credit repairCharged upfront or unexpected feesNCExplainedYes
Sep 16, 2024Debt relief & credit repairCharged upfront or unexpected feesSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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