Case file
Mortgages
Complaint 8035819 HSBC
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 20, 2023Complaint received
- Dec 20, 2023Sent to HSBC
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 19, 2026 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Jul 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| May 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Apr 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | Explained | Yes |
| Apr 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CT | Explained | Yes |
| Apr 1, 2026 | Mortgages | Trouble during payment processPayment process | WA | Explained | Yes |
| Mar 16, 2026 | Mortgages | Trouble during payment processPayment process | - | Explained | Yes |
| Mar 11, 2026 | Mortgages | Trouble during payment processLien release | PA | Explained | Yes |
| Jan 20, 2026 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Jan 15, 2026 | Mortgages | Trouble during payment processPayment process | - | Explained | Yes |
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