Case file
Mortgages
Complaint 8171125 Sierra Pacific Mortgage
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jan 17, 2024Complaint received
- Jan 18, 2024Sent to Sierra Pacific Mortgage (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sierra Pacific Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | KY | Explained | Yes |
| Apr 28, 2025 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Mar 17, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | PA | Explained | Yes |
| Jan 25, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | SC | Explained | Yes |
| Sep 6, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Money back | Yes |
| Aug 31, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Apr 26, 2023 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Aug 16, 2022 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Jan 31, 2022 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Dec 30, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
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