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Payday & personal loans

Complaint 8403671 Velocity Portfolio Group

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Virginia 23238
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 22, 2024Complaint received
  2. Feb 22, 2024Sent to Velocity Portfolio Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Velocity Portfolio Group complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Feb 27, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Jul 19, 2025Payday & personal loansProblem when making paymentsGAExplainedYes
Feb 21, 2025Payday & personal loansProblem when making paymentsVAExplainedYes
Aug 3, 2023Payday & personal loansProblem when making paymentsCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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