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Bank accounts

Complaint 8459512 Kraken

Explained
Company
Kraken
Product
Checking or savings account · Other banking product or service
Detail
Transaction was not authorized
From
Utah 84109
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 1, 2024Complaint received
  2. Mar 1, 2024Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCANo timely replyNo
May 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCNo timely replyNo
Jan 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCNo timely replyNo
Nov 21, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCANo timely replyNo
Sep 6, 2024Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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