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Case file

Debt collection

Complaint 8569632 Kentucky Higher Education Assistance Authority

Explained
Product
Debt collection · Federal student loan debt
Detail
Debt was paid
From
Georgia 30281
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 18, 2024Complaint received
  2. Mar 18, 2024Sent to Kentucky Higher Education Assistance Authority
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kentucky Higher Education Assistance Authority complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Jun 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 21, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jul 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jan 18, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Aug 27, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftINExplainedNo
May 5, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedNo
Nov 13, 2021Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Feb 22, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
May 9, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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