Complaint 8640815 First Citizens Bancshares

Explained

Company: First Citizens Bancshares
Product: Credit card · General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Detail: Didn't receive advertised or promotional terms
From: California 91104
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days

Mar 27, 2024Complaint received
Apr 2, 2024Sent to First Citizens Bancshares (6 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about advertising and marketing, including promotional offers

Received	About	Issue	State	Answer	On time
Sep 5, 2026	Credit cards	Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms	NC	Money back	Yes
May 14, 2020	Credit cards	Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card	SC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works