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Case file

Credit reporting

Complaint 8795310 Total Card

Explained
Company
Total Card
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Texas 79601
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 18, 2024Complaint received
  2. Apr 18, 2024Sent to Total Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Total Card complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Mar 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Apr 15, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCTExplainedYes
Aug 21, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedYes
Jul 6, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedYes
Jul 5, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Apr 27, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Jan 21, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Dec 13, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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