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Complaint log

Total Card complaint log

The newest complaints about Total Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Credit cardsFees or interestProblem with feesPAExplainedYes
Sep 29, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNCExplainedYes
Sep 24, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardORExplainedYes
Sep 22, 2026Credit cardsFees or interestProblem with feesGAExplainedNo
Sep 4, 2026Credit cardsOther features, terms, or problemsOther problemWAExplainedYes
Aug 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Aug 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftDEExplainedYes
Jul 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Jul 15, 2026Credit cardsClosing your accountCompany closed your accountUTExplainedYes
Jun 15, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipHIExplainedYes
May 26, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardNVExplainedYes
May 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
May 8, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Apr 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Apr 11, 2026Credit cardsFees or interestProblem with feesTNExplainedYes
Mar 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOKExplainedYes
Mar 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 6, 2026Credit cardsIncorrect information on your reportAccount status incorrect-ExplainedYes
Feb 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Feb 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectOKExplainedYes
Feb 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Feb 5, 2026Credit cardsProblem when making paymentsProblem during payment processPAExplainedYes
Feb 4, 2026Credit cardsIncorrect information on your reportAccount information incorrectMNExplainedYes
Feb 2, 2026Credit cardsIncorrect information on your reportAccount status incorrectVAExplainedYes
Jan 30, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Jan 16, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jan 7, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeNJExplainedYes
Jan 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Dec 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Nov 11, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Nov 8, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Nov 8, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNCExplainedYes
Nov 6, 2025Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Oct 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectWAExplainedYes
Oct 5, 2025Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Oct 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Sep 4, 2025Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsMIExplainedYes
Sep 3, 2025Credit cardsProblem when making paymentsProblem during payment processMIExplainedYes
Sep 1, 2025Credit cardsProblem when making paymentsProblem during payment processUTExplainedYes
Aug 21, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Aug 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Jun 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseARExplainedYes
Jun 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCTExplainedYes
Jun 7, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMIExplainedYes
Jun 5, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Jun 3, 2025Credit cardsCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedLAExplainedYes
May 29, 2025Credit cardsClosing your accountCompany closed your accountNVExplainedYes
May 26, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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