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Case file

Prepaid & gift cards

Complaint 8888157 Fold

Explained
Company
Fold
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
California 94122
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2024Complaint received
  2. Apr 30, 2024Sent to Fold
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fold complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 3, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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