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Crypto

Complaint 8952489 Cathay Bank

Explained
Product
Money transfer, virtual currency, or money service · Virtual currency
From
California 90293
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 7, 2024Complaint received
  2. Jun 17, 2024Sent to Cathay Bank (41 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cathay Bank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026Money transfers & appsMoney was not available when promised-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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