Complaint log
Cathay Bank complaint log
The newest complaints about Cathay Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 16, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 15, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 6, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 26, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Mar 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Feb 9, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Feb 3, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jan 26, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jan 26, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jan 21, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jan 16, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jan 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Dec 22, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Oct 6, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 19, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 16, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 10, 2025 | Bank accounts | Managing an accountCashing a check | Explained |
| Sep 2, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 29, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 10, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 9, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 28, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 4, 2025 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Mar 12, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Feb 14, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Feb 1, 2025 | Bank accounts | Managing an accountProblem with renewal | Explained |
| Dec 16, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| Nov 25, 2024 | Bank accounts | Managing an accountDeposits or withdrawals | Explained |
| Nov 20, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 30, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Oct 28, 2024 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Sep 2, 2024 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Aug 21, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 16, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Aug 2, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 11, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 23, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 21, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| May 7, 2024 | Crypto | Money was not available when promised | Explained |
| May 1, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works