Complaint 9092915 Copper

Explained

Company: Copper
Product: Checking or savings account · Checking account
Issue: Closing an account
Detail: Funds not received from closed account
From: Pennsylvania 194XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

May 24, 2024Complaint received
Jun 13, 2024Sent to Copper (20 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Copper complaints about closing an account

Received	About	Issue	State	Answer	On time
Jun 18, 2024	Bank accounts	Closing an accountFunds not received from closed account	IA	Explained	Yes
Jun 12, 2024	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Jun 5, 2024	Bank accounts	Closing an accountCompany closed your account	IN	Explained	Yes
May 23, 2024	Bank accounts	Closing an accountCompany closed your account	WI	Explained	Yes
May 22, 2024	Bank accounts	Closing an accountFunds not received from closed account	PA	Explained	Yes
May 21, 2024	Bank accounts	Closing an accountFunds not received from closed account	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works