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Money transfers & apps

Complaint 9125813 Copper

Explained
Company
Copper
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
New York 14580
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. May 29, 2024Complaint received
  2. Jun 13, 2024Sent to Copper (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Copper complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
May 26, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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