Case file
Auto loans & leases
Complaint 9144121 Synchrony
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with additional add-on products or services purchased with the loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 31, 2024Complaint received
- May 31, 2024Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about getting a loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 24, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | TX | Explained | Yes |
| Feb 3, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | GA | Explained | Yes |
| Mar 23, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | TX | Fixed | Yes |
| Oct 30, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | CA | Explained | Yes |
| May 5, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | LA | Fixed | Yes |
| Jun 5, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | AL | Explained | Yes |
| Feb 13, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | NY | Fixed | Yes |
| Oct 27, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | CA | Fixed | Yes |
| Sep 28, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | MO | Explained | Yes |
| Jul 29, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | NC | Fixed | Yes |
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