Case file
Payday & personal loans
Complaint 9408358 Velocity Portfolio Group
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 2, 2024Complaint received
- Jul 9, 2024Sent to Velocity Portfolio Group (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Velocity Portfolio Group complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Jun 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Jun 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TN | Explained | Yes |
| May 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| May 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NC | Explained | Yes |
| May 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Apr 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Apr 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | GA | Explained | Yes |
| Mar 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | VA | Explained | Yes |
| Mar 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
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