Complaint 9482625 Washington Trust Bank Financial

Explained

Company: Washington Trust Bank Financial
Product: Checking or savings account · Checking account
Issue: Managing an account
Detail: Funds not handled or disbursed as instructed
From: Washington 99207
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint represents an opportunity for improvement to better serve consumers

Jul 11, 2024Complaint received
Jul 11, 2024Sent to Washington Trust Bank Financial
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Washington Trust Bank Financial complaints about managing an account

Received	About	Issue	State	Answer	On time
Jul 18, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	WA	Explained	Yes
Dec 14, 2025	Bank accounts	Managing an accountProblem using a debit or ATM card	ID	Explained	Yes
Dec 9, 2024	Bank accounts	Managing an accountBanking errors	WA	Explained	Yes
Mar 12, 2024	Bank accounts	Managing an accountDeposits and withdrawals	ID	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works