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Money transfers & apps

Complaint 9564389 KeyBank

Explained
Company
KeyBank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Pennsylvania 15221
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 19, 2024Complaint received
  2. Jul 19, 2024Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
May 20, 2026Money transfers & appsLost or stolen money orderOHMoney backYes
May 17, 2025Money transfers & appsLost or stolen money orderCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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