Case file
Payday & personal loans
Complaint 9581341 Navy Federal Credit Union
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jul 23, 2024Complaint received
- Jul 26, 2024Sent to Navy Federal Credit Union (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Payday & personal loans | Problem with additional add-on products or services | MD | In progress | Yes |
| Oct 20, 2026 | Payday & personal loans | Problem with additional add-on products or services | GA | In progress | Yes |
| May 17, 2026 | Payday & personal loans | Problem with additional add-on products or services | VA | Explained | Yes |
| Jan 6, 2025 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
| Dec 18, 2024 | Payday & personal loans | Problem with additional add-on products or services | VA | Money back | Yes |
| Dec 11, 2024 | Payday & personal loans | Problem with additional add-on products or services | NJ | Explained | Yes |
| Nov 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | MD | Explained | Yes |
| Oct 2, 2024 | Payday & personal loans | Problem with additional add-on products or services | IN | Explained | Yes |
| Sep 3, 2024 | Payday & personal loans | Problem with additional add-on products or services | AK | Explained | Yes |
| Aug 23, 2024 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
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