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Payday & personal loans

Complaint 9628324 Citizens Bank

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Virginia 23451
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 26, 2024Complaint received
  2. Jul 26, 2024Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about getting the loan

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2026Payday & personal loansGetting the loanCAMoney backYes
Jun 25, 2025Payday & personal loansGetting the loanSDExplainedYes
Feb 9, 2025Payday & personal loansGetting the loanAZExplainedYes
Jan 24, 2025Payday & personal loansGetting the loanFLExplainedYes
Oct 3, 2024Payday & personal loansGetting the loanCAExplainedYes
Sep 19, 2024Payday & personal loansGetting the loanOHExplainedYes
Sep 13, 2024Payday & personal loansGetting the loanGAExplainedYes
Jul 22, 2024Payday & personal loansGetting the loanGAExplainedYes
Jan 22, 2024Payday & personal loansGetting the loanOHExplainedYes
Nov 11, 2023Payday & personal loansGetting the loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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