Case file
Credit cards
Complaint 9636501 Netspend
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 27, 2024Complaint received
- Jul 27, 2024Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Sep 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | KY | Explained | Yes |
| Sep 4, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | AR | Explained | Yes |
| Sep 4, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Jul 28, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| May 25, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Apr 28, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Mar 31, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | KY | Explained | Yes |
| Dec 18, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Sep 26, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
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