Case file
Mortgages
Complaint 9701197 Commerce Home Mortgage
Explained- Product
- Mortgage · VA mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 2, 2024Complaint received
- Aug 3, 2024Sent to Commerce Home Mortgage (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Commerce Home Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 16, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | Explained | Yes |
| Apr 4, 2024 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Apr 2, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Dec 3, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Feb 14, 2023 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 23, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 3, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 12, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 12, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 16, 2021 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
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