Mortgage company · complaint record
Commerce Home Mortgage complaints
Filed under Commerce Home Mortgage, Inc
Consumers have filed 53 complaints about Commerce Home Mortgage since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 53
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since March 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 5, 2026
Most complained-about mortgage lenders & servicers
Commerce Home Mortgage complaints by month
The busiest month was April 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Commerce Home Mortgage answered all time
- Closed with monetary relief23.8%
- Closed with explanation5196.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Commerce Home Mortgage complaints are about
Top Commerce Home Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Fees or costs during the application process 2
- Confusing or misleading advertising or marketing 1
Where Commerce Home Mortgage complaints come from
Most complaints: California (28), Florida (6), New Jersey (4), Texas (3), Arizona (2).
Commerce Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Commerce Home MortgageMortgages | - | 4 | - |
Compare side by side: Commerce Home Mortgage vs Midwest Loan Services · Commerce Home Mortgage vs Truhome Solutions · Commerce Home Mortgage vs NEXA Mortgage · Commerce Home Mortgage vs Hilltop
What people say about Commerce Home Mortgage
All experiencesNo experiences with Commerce Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Commerce Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| May 1, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Dec 24, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Dec 1, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| May 8, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 7, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 18, 2024 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 2, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 31, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jul 6, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 19, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about Commerce Home Mortgage
How many complaints does Commerce Home Mortgage have?
Commerce Home Mortgage has 53 complaints on record since March 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Commerce Home Mortgage respond to complaints?
Yes. Commerce Home Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Commerce Home Mortgage?
The most common problems are closing on a mortgage (9), applying for a mortgage or refinancing an existing mortgage (15), trouble during payment process (15).
Is Commerce Home Mortgage legit?
Commerce Home Mortgage is a real company with a public complaint record: consumers have complained about it 53 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Commerce Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Commerce Home Mortgage?
Complain to Commerce Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Commerce Home Mortgage complaints come from?
Most come from California (28), Florida (6), New Jersey (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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