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Complaint log

Commerce Home Mortgage complaint log

The newest complaints about Commerce Home Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processUTExplainedYes
May 1, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMTExplainedYes
Dec 24, 2025MortgagesClosing on a mortgageDelays with the closing processARExplainedYes
Dec 1, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
May 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNJExplainedNo
May 8, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedNo
Jan 7, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Nov 18, 2024MortgagesIncorrect information on your reportInformation is missing that should be on the reportCAExplainedYes
Aug 2, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jul 31, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Jul 6, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Jun 19, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedNo
Apr 16, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Apr 4, 2024MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 2, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jan 6, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesORExplainedYes
Dec 18, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Dec 3, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Sep 18, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processFLMoney backYes
Jun 6, 2023MortgagesStruggling to pay mortgageCAExplainedYes
May 31, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 14, 2023MortgagesTrouble during payment processCAExplainedYes
Feb 4, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Sep 16, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 13, 2022MortgagesClosing on a mortgageNJExplainedYes
Jul 4, 2022MortgagesStruggling to pay mortgageCAExplainedYes
May 12, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Apr 27, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Apr 5, 2022MortgagesClosing on a mortgageNJExplainedYes
Feb 23, 2022MortgagesTrouble during payment processFLExplainedYes
Jan 21, 2022MortgagesClosing on a mortgageKYExplainedYes
Nov 3, 2021MortgagesTrouble during payment processCAExplainedYes
Sep 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Aug 12, 2021MortgagesTrouble during payment processCAExplainedYes
Apr 12, 2021MortgagesTrouble during payment processCAExplainedYes
Mar 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Mar 16, 2021MortgagesTrouble during payment processAZExplainedYes
Feb 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 17, 2021MortgagesTrouble during payment processCAExplainedYes
Jan 20, 2021MortgagesStruggling to pay mortgageAZExplainedYes
Dec 21, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 5, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Oct 15, 2020MortgagesTrouble during payment processORExplainedYes
May 22, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 20, 2020Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNMExplainedNo
Jan 30, 2020Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jul 30, 2019MortgagesTrouble during payment processCAExplainedNo
Jan 10, 2019MortgagesTrouble during payment processCAExplainedYes
Nov 20, 2018MortgagesClosing on a mortgageWAExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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