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Money transfers & apps

Complaint 9710951 SoFi

Explained
Company
SoFi
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Ohio 44311
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 5, 2024Complaint received
  2. Aug 5, 2024Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about problem adding money

ReceivedAboutIssueStateAnswerOn time
Jun 22, 2026Money transfers & appsProblem adding moneyILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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