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Case file

Prepaid & gift cards

Complaint 972900 American Express

Explained
Product
Prepaid card · General purpose card
From
California 90046
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 7, 2014Complaint received
  2. Aug 12, 2014Sent to American Express (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about advertising, marketing or disclosures

ReceivedAboutIssueStateAnswerOn time
Mar 6, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresDEExplainedYes
Jan 9, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresWAExplainedYes
Aug 23, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresCOExplainedYes
May 5, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresGAFixedYes
Mar 31, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresPAFixedYes
Mar 5, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresMAExplainedYes
Feb 14, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresMDExplainedYes
Nov 6, 2015Prepaid & gift cardsAdvertising, marketing or disclosuresFLExplainedYes
Aug 12, 2015Prepaid & gift cardsAdvertising, marketing or disclosuresCAExplainedYes
Aug 27, 2014Prepaid & gift cardsAdvertising, marketing or disclosuresCOExplainedYes

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